{
  "name": "WiFi & IP Info — One Click — FAQ",
  "url": "https://wifiipinfo.bushev.dev/pricing",
  "lastUpdated": "2026-05-02",
  "items": [
    {
      "q": "Is there a subscription or a trial?",
      "a": "No. The app is a one-time $0.99 purchase from the Mac App Store. Pro is a one-time $9.99 In-App Purchase. Neither renews, neither lapses, neither prompts. Nothing to cancel."
    },
    {
      "q": "I bought the app before 2.0. Do I have to pay for Pro?",
      "a": "No. Everyone who purchased any 1.x version gets Pro unlocked automatically the moment they launch 2.0. The app inspects your receipt on first run and flips the entitlement. There is no code to enter, no button to press."
    },
    {
      "q": "What counts as Pro exactly?",
      "a": "The seven instruments in the Insights workspace: Latency History, Connection Log, RPM / Bufferbloat, DNS Leak Test, Traceroute, Custom Ping Targets, and Helpdesk Export. Everything else (dashboard, VPN status, captive portal, basic diagnostics) is in the Standard app."
    },
    {
      "q": "Which versions of macOS are supported?",
      "a": "WiFi & IP Info requires macOS 15 Sequoia or later."
    },
    {
      "q": "Does the app collect any personal data?",
      "a": "No personal data is ever stored or sold. Optional anonymous, aggregate-only analytics via TelemetryDeck help us understand which features are used. You can opt out at any time in Settings."
    },
    {
      "q": "Why does the app ask for network access?",
      "a": "The app needs outbound network access to fetch your external (public) IP address and to run latency / speed measurements. No other data is transmitted."
    },
    {
      "q": "Can I try Pro before I buy it?",
      "a": "The App Store does not support trials for In-App Purchases the way it supports them for subscriptions, and we decided against a degraded teaser mode that artificially hides data behind blur. The Standard app is designed to be complete on its own."
    },
    {
      "q": "Refund policy?",
      "a": "Apple handles all refunds through reportaproblem.apple.com. We cannot issue them directly. In our experience the App Store approves refund requests generously when the reason is 'I did not mean to buy the In-App Purchase.'"
    },
    {
      "q": "Education or volume licensing?",
      "a": "Apple's Volume Purchase Program covers both. Reach out via the Support link in the footer if you need procurement paperwork."
    },
    {
      "q": "Will Pro become a subscription later?",
      "a": "No. Lifetime means lifetime of the app, not lifetime of a trial window. If a meaningfully new instrument ever ships outside the current Insights scope and costs real money to operate, it will be an additional one-time purchase, never a forced upgrade."
    }
  ]
}